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Privacy Policy

(Last updated: 8/11/2025)

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TheSolutionCounts (“we”, “us”, or “our”) is a consulting and advisory service provider based in Vienna, Austria. We are committed to safeguarding your personal data and handling it in accordance with the EU General Data Protection Regulation (GDPR) and applicable Austrian data protection laws.

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This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website thesolutioncounts.com, engage with our content, or use our services.

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1. Data Controller

TheSolutionCounts
Vienna, Austria
Email: office@thesolutioncounts.com

We are responsible for determining the purposes and means of processing your personal data.

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2. Personal Data We Collect

We collect and process the following categories of personal data:

a) Information you provide to us directly

  • Name

  • Email address

  • Phone number

  • Country of residence

  • Information submitted through contact forms

  • Details related to your inquiry (career, relocation, employment readiness, or venture support)

b) Information collected automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of access

  • Cookie identifiers and tracking analytics

c) Information related to advisory engagement

Depending on the service you request, we may collect:​

  • CVs, portfolios, or professional documents

  • Administrative documents you voluntarily provide

  • Business-related information for venture guidance

We do not collect sensitive personal data unless voluntarily provided and strictly required for the advisory purpose.

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3. Legal Basis for Processing (GDPR Articles)

We process your data under the following lawful bases:

  • Art. 6(1)(a) – Consent: when you submit a form or agree to receive communication.

  • Art. 6(1)(b) – Contractual necessity: when data is needed to provide services or respond to your inquiry.

  • Art. 6(1)(f) – Legitimate interests: for website analytics, service improvement, and ensuring website security.

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4. How We Use Your Personal Data

We use your information to:

  • Respond to inquiries and provide requested services

  • Offer consulting and advisory support

  • Improve user experience and website performance

  • Send relevant updates or communication when consented

  • Maintain internal administration and service records

  • Fulfill legal and compliance obligations in the EU

We do not sell, rent, or trade your personal data.

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5. Data Sharing

We only share your data with:

  • Service providers assisting with website hosting, analytics, or communication

  • Internal consultants of TheSolutionCounts

  • Legal authorities when required by Austrian or EU law

All third parties are GDPR-compliant.

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6. Data Storage & Security

We implement appropriate technical and organizational measures, including:

  • Secure, encrypted servers

  • Restricted access controls

  • Data minimization practices

  • Routine monitoring for security vulnerabilities

Your data is stored within the EU unless otherwise stated and safeguarded under GDPR-approved mechanisms.

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7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant processors

  • Adequate protection for your information

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8. Data Retention

We retain personal data only for as long as necessary for:

  • Service delivery and inquiry management

  • Legal or regulatory requirements

  • Business and administrative purposes

You may request deletion at any time (see Section 9).

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9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Rectify incorrect or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict processing under certain conditions

  • Object to processing based on legitimate interests

  • Portability – receive your data in a structured format

  • Withdraw consent at any time

To exercise your rights, contact us at:
office@thesolutioncounts.com

We will respond within the legally required timeframe.

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10. Cookies and Tracking Technologies

We use cookies to:

  • Ensure core website functionality

  • Analyze website traffic

  • Improve user experience

You may manage or disable cookies through your browser settings.
If you disable cookies, some features of the website may not function properly.

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11. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their:

  • Content

  • Privacy practices

  • Security measures

We encourage reviewing their privacy policies before submitting personal data.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website signifies acceptance of the updated terms.

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13. Contact Information

For privacy inquiries or GDPR-related requests:
office@thesolutioncounts.com
TheSolutionCounts 

Vienna, Austria

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